What is StoresGo?

StoresGo is an innovative online marketplace that connects buyers and sellers of ethnic food products, beauty products, cleaning products, household products, and fragrance products from around the world. It was designed to support local businesses, including mom-and-pop shops, ethnic stores, and independent retailers, by providing them with a platform to compete against larger e-commerce giants and neighborhood big-box stores.

How to Use StoresGo Online Marketplace

  • Browse Products: Visit StoresGo and browse categories or use the search bar.
  • Create an Account: Click "Register" and fill in your details.
  • Make a Purchase: Add items to your cart and proceed to checkout using a credit/debit card or PayPal/Google Pay.

How to Add Products

  • Create a Seller Account: Register on StoresGo.
  • List Products: Go to your seller dashboard and follow the steps to add products under specific categories.

Finding Items on StoresGo
Use the search bar to find specific items or browse through categories displayed on the homepage. Featured items and personalized recommendations help you discover products based on your preferences.

Creating an Account and Checkout
Add items to your cart, and when ready, click "Checkout." You’ll need to create an account during your first purchase. Enter your email, select "I Am a New Customer," fill in your details, and add a payment method.

Returning an Item
StoresGo accepts returns within 30 days of delivery for most items. Login to your account, go to "Your Orders," select the item, and click “Return Product.” Review the specific return policies for third-party sellers as they may vary. Generally, you will need to pay for return shipping unless the seller offers free returns. Return shipping costs may be deducted from the refund if the item is returned for reasons other than a StoresGo mistake.

When Can I Start Selling on StoresGo?
After all required documents have been verified and your seller profile is completed, you can start listing your products and begin selling.

Who Decides the Price of the Product on StoresGo?
As a seller, you set the price of your products.

How Many Listings Are Required to Start Selling on StoresGo?
You need a minimum of one listing to start selling on StoresGo.

How Do I List My Products on StoresGo?
We provide a step-by-step process for listing your products. Choose the most suitable category and include product details such as size, model, and color to help customers find your products faster.

StoresGo Tax Policy
Sellers are responsible for collecting and paying taxes unless StoresGo automatically calculates, collects, or remits taxes on their behalf according to applicable guidelines. Any fees payable by the seller are exclusive of all taxes. If a taxing authority requires us to pay any seller taxes, the seller will promptly reimburse us for the amounts paid.

How Much Does It Cost to List Your Items on StoresGo?
Listing items on StoresGo is free. A 10% referral and merchant fee applies only when your products sell. These fees allow sellers to maintain profitability while enjoying a professional selling platform.

StoresGo Selling Platform Attributes

  • Set your own shipping fees and timeframes.
  • Run promotions, including free shipping and discounts.
  • Qualify for top placement on product detail pages for free.
  • Offer gift-wrapping options.

What is Buy Online, Pick Up In-Store (BOPUS)?
BOPUS stands for Buy Online, Pick Up In-Store. Customers can order items online and pick them up in-store within a 50-mile radius. The process involves:

  • Order Placement: Customers purchase goods online through StoresGo.
  • Order Preparation: Retail staff pack the items and notify customers once ready.
  • Order Pickup: Customers pick up their packages in-store or via curbside pickup.

Additional FAQs
How do I contact customer support?
For assistance, email support@storesgo.com or call 1-800-123-4567. Live chat is also available on our website from 9 AM to 5 PM EST, Monday to Friday.

What payment methods are accepted?
We accept credit/debit cards, PayPal, and Google Pay.

How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can also track your order by logging into your account and selecting "Order History."

Can I change or cancel my order?
You can change or cancel your order within 24 hours of purchase by contacting customer support.

How do I leave a review?
After receiving your order, you can leave a review by going to your account, selecting "Order History," and clicking on the product you wish to review.

What should I do if I receive a damaged or incorrect item?
Contact our customer support team within 7 days of delivery for assistance with returns or exchanges.
For more detailed information and additional FAQs, visit the StoresGo FAQ page.

First, You’ll need:

  • A computer or a mobile device with an internet connection.
  • A credit/debit card, or a PayPal/Google Pay account.

Follow these step-by-step instructions on how to use StoresGo

Step 1: Go to the website www.storesgo.com.

Step 2: If you’re just browsing, click on one of the categories on the top or right hand side of the screen to see what’s available.

Step 3: If you know what you’re looking for, type the name of the item in the search box along the top of the page and click the Search button.




Step 1: Go to https://storesgo.com/.

Step 2: On upper right hand side click on “Selling on StoresGo” link .

Step 3: Then click on Register

Step 4: Fill out the required information and once you're done, you've officially become an StoresGo seller.

Step 5: List your products under specific product categories



Step 1: Go to the link storesgo.com/seller/login and login to your account.

Step 2: The Add Products function can be found under both the Catalog and Inventory. Click Add ProductsList a new productCreate a new product listing.

Step 3: Choose the appropriate product category on the All Product Categories section. Be as detailed as possible. Then click Select.

  • For example: Women → Clothing → Dresses → Select.

Step 4: Fill in all blanks in Vital Info, Compliance, Offer, Images, Description and SEO/Meta Details fields → Save. The product is added to StoresGo as inactive.

  • Notes:
    • Offer:
      • Steps 1-4: Similar to Steps 1-4 in the Add a new product process.
      • Step 5: To the right of the newly added product row: ActionCopy Listing.​​​​​​​​​​​​​​
      •  Notes​​​​​​​​​​​​​​:
        • Inventory: Available quantity.
        • Purchase Price < Sell Price ≤ Market Price. The system automatically calculates the difference between the sell price and market price (if any) and displays that as a discount percentage.
        • Available Shipping Templates → Add new Shipping Templates → Fill in the blanks → Add Templates 
      • ​​​​​​​​​​​​​​Description:​​​​​​​​​​​​​​
        • Features: Main features and functions of the product. Be brief, direct, specific, precise and easy to understand. Bullet points are encouraged. Avoid wordy and long sentences or paragraphs.
        • Long Details: Detailed descriptions about the product and/or the brand. Images and size charts (if any) are encouraged.
      • ​​​​​​​SEO/Meta Details:
        • Meta Description: Normally the product name.
        • Keywords: Use short, strong, direct and common words related to the product and/or the brand. Product Keywords and Platinum Keywords can be the same.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Step 5: InventoryManage Inventory → Select the newly added product → Approved.

  • Notes: Consumers are not able to see your products if they are Inactive.



  • For example: If your shoes are available in sizes 5, 6 and 7 and you add 6, 7, 5, they will appear as 6-7-5 on the website. For a better view, you’d rather add 5-6-7 or 7-6-5.

Step 1: Go to one product link to view the product on the website and make adjustments if needed.

Step 2: Select all product variations → Approved.

Step 3: Select one of those newly added/edited products to add variation: ActionAdd VariationVariation ThemeColor-Size → Add all colors and sizes in Step 5 by clicking + → Type in color and size names/numbers → Add Variations → Match each color-size with the SKU, product code, price, quantity and manufacturer part number edited in Step 5 → Save.

  • Notes:
    • Open Add Variation in a new tab for easier matching.
    • Always select Color-Size even if the product has only one color/size.
    • One box contains ONLY ONE color/size.
    • If the product is available in X colors and Y sizes, click + X times on the Color side and Y times on the Size side.
    • If the product has only one color/size, do NOT click + on that side.
    • If you click + by mistake, refresh the page.
    • Begin the color name with a capital letter (e.g. Black rather than black) for a better view on the website.
    • Add the sizes in your preferred order (ascending or descending) because the system does NOT rearrange the sizes and they will appear as the way you add them.


Step 4: Apply Add a new product (from Step 1 to Step 4) to all variations.

  • Number of Products Added = Number of Colors * Number of Sizes.
  • Number of Copies = Number of Colors * Number of Sizes – 1.

Step 5: Edit each copied product according to a different color and size: ActionEditSave.

  • Notes:
    • Edit all information being different from the original product, such as product code, SKU, manufacturer part number, inventory, prices, images and so on.
    • Vital Info: Always edit Item Condition.
    • Variations: Do NOT edit this field.

StoresGo homepage provides three methods to start finding and buying items. The front page itself shows featured items, and once the site starts learning your tastes, it will display products based on your buying history. To find a specific item, type in the search bar at the top of the page, then press "Search" to search the entire catalog, or use the drop-down category to select a specific category to search. If you'd rather just window shop, click on specific category and pick a section to browse.

As you come across items you want, click "Add to Cart" to save them. If you're undecided, add it anyway and you can always take it out of the cart later. When you're done, click the "Cart" button at the top of any StoresGo page and select " Checkout." Your first purchase includes creating an account. When StoresGo prompts you to log in, enter your email address, choose "I Am a New Customer" and fill in your personal info. You'll also need to enter a credit card to complete your purchase. If you haven't shopped online before, the prospect of giving out your card number might seem intimidating, but online stores use encryption to prevent hackers from stealing your information. To stay safe on StoresGo, just as with any other site, never give out your password, keep up-to-date anti-virus software on your computer and watch your bill for unexpected charges. Some credit card companies also provide one-time use numbers for shopping online -- check your card company's website to see if it offers this feature.

Many items on StoresGo come from third-party sellers on the Marketplace, indicated by a "Sold by" line near the product name and/or title. If both StoresGo and third-party sellers offer the item, the large "Add to Cart" button buys from StoresGo, and you'll see a few alternative "Add to Cart" buttons with different prices and a link to a full list of used and new versions of the product at the bottom of the product page. Marketplace sellers set their own prices, so you might find a great discount on a used item, or come across a rare, discontinued product that's only for sale at a collector's price. Even when buying from another seller, StoresGo itself handles your payment, so you don't need to worry about your credit card information leaking out.

If your new clothing doesn't fit right or a gadget arrives broken, or for what any other reason that you may have to return your puchase. StoresGo accepts returns on most sales within 30 days of delivery. In general, third-party sellers may offer the same policy. However; please review the return policy for each seller's store as it can vary. Although you will usually have to pay for return shipping to the selle, unless the seller advertises free returns. The cost of the return may be subtracted from the refund, if the item was returned for some a reason other than StoresGo mistake.

To start a return, login your account, click on Your Orders and pick the product you want to return, then select “return product”. A few types of items, such as tech items and high-priced goods, carry different return policies, which you can check on the return policy.

After all the required documents have been verified and your seller profile is completed, you can start listing your products and start selling.

As a seller, you will set the price of your products.

You are required to have a minimum of 1 listing to start selling on StoresGo.

We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you'll be asked to include product details such as size, model, color, etc.

Sellers will be responsible for the collection and payment of any and all of taxes, except to the extent that (i) StoresGo decides to automatically calculates, collects, or remits taxes on seller behalf according to applicable guidelines; or (ii) StoresGo expressly agrees to receive taxes or other transaction-based charges on seller behalf in connection with tax calculation services made available by StoresGo and used by sellers. Any and all fees payable by seller pursuant to this Agreement are exclusive of all sales, use, and similar taxes, and you will pay any taxes that are imposed and payable on such amounts. All payments made by seller to StoresGo under this Agreement will be made free and clear of any deduction or withholding (including but not limited to cross-border withholding taxes), as may be required by law. If any such deduction or withholding is required on any payment, seller will pay such additional amounts as are necessary so that the net amount received by StoresGo is equal to the amount then due and payable under this Agreement.

Except as otherwise provided in this Agreement, seller agrees that StoresGo is not obligated to determine whether taxes apply, and StoresGo is not responsible to collect, report, or remit any taxes arising from any transaction. However, if a taxing authority requires us to pay any of seller taxes, seller will promptly reimburse us for the amounts paid. If the product is shipped from outside seller’s elected country, the recipient of the product may be required to pay, upon delivery, an amount related to assessed sales, goods and services, use, excise, import, value added, or other taxes or duties. Such taxes or duties, if any, are in addition to the sales proceeds collected by StoresGo.

  • The cost to sell on StoresGo platform is FREE. This includes a professional selling platform where seller can add unlimited products.
  • Plus a 10% referral & merchant fee only when your products sell.
  • No Referral fee minimum amount.
  • It does not matter which category of products you sell and how you plan to fulfill orders. These modest fees allow our sellers  to have margins they need to be profitable.
  • Keep in mind that the referral fee is calculated from the total sales price including the item price, shipping cost, and any gift-wrapping charges.

Sellers are able to set their own shipping fees and time-frame

Sellers can run promotions including free shipping and discounts

Sellers can qualify for top placement on product detail pages for Free

Seller has gift-wrapping option

Buy Online, Pick Up In-Store (BOPUS)

BOPUS stands for Buy Online, Pick Up In-Store. It is sometimes also shortened to BOPIS.

Some sellers give shoppers the option to order items online and pick them up in-store within 50 miles radius address to address.

Here’s how the process works:

  1. Customers place the order: Shoppers purchase goods online through StoresGo mobile app or website. On the checkout landing page, customers can choose the date, time, and pickup location.
  2. Retailer prepares order for pickup: Retail staff finds the items ordered and pack them. Once packages are ready for pickup, shoppers can receive a notification through SMS or email.

Customer picks up the package: Customers can get their packages in-store or at a dedicated pickup location. We want to offer curbside pickup options where consumers can drive to the storefront and get their orders while remaining inside their vehicles.

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